Raptor Privacy Policy

Introduction

Last Updated:  20 th June, 2025

At  Raptor  (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our  website, mobile app, and services  (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

B. Automatically Collected Data

C. Information from Third Parties

We may receive data from partners (e.g., payment processors, analytics providers) to improve our Services.

• •Contact Details:  Name, email address, phone number.
• •Account Information:  Username, password, payment details (processed securely via third-party providers).
• •Ride Data:  Trip history, location data (GPS), scooter usage details.
• •Device Information:  IP address, browser type, operating system, mobile device ID.
• •Cookies & Tracking Technologies:  We use cookies and similar tools to enhance user experience and analyze trends.
• •Log Data:  Server logs capture interactions with our Services.

2. How We Use Your Information

We use collected data to:

• •Provide, maintain, and improve our Services.
• •Process transactions and manage accounts.
• •Personalize user experience and send service-related communications.
• •Monitor usage trends and enhance security.
• •Comply with legal obligations.

3. Sharing of Information

We may share your data with:

We  do not sell your personal information to third parties.

• •Service Providers:  Payment processors, cloud hosting, analytics.
• •Legal & Safety Reasons:  If required by law (e.g., court orders, fraud prevention).
• •Business Transfers:  In case of mergers, acquisitions, or asset sales.

4. Data Security

We implement  industry-standard security measures , including encryption and access controls, to protect your data. However, no system is 100% secure—please use strong passwords and report suspicious activity.

5. Your Rights & Choices

Depending on your location, you may have the right to:

To exercise these rights, contact us at  hello@rideraptor.com

• •Access, correct, or delete  your personal data.
• •Opt out  of marketing communications.
• •Disable cookies  via browser settings.
• •Request data portability  (where applicable).

6. International Data Transfers

Your data may be processed outside your country, but we ensure adequate protections under applicable laws (e.g., GDPR, CCPA).

7. Children’s Privacy

Our Services are  not intended for users under 18 years of age . We do not knowingly collect children’s data.

8. Changes to This Policy

We may update this Privacy Policy periodically. The  “Last Updated”  date will reflect changes. Continued use of our Services constitutes acceptance of the revised policy.